U-TIP HAIR EXTENSIONS-DUSK SHADES

Description

Return and Exchange Policy:
Thank you for choosing to shop with us! We strive to provide you with high-quality products and great customer service. Please review our return and exchange policy below:
1. Return Policy:

– We regret to inform you that returns of sold items are not allowed. We do not accept returns for refund or store

– This policy is in place to ensure that we can maintain the best prices for our products and minimize losses.

2. Exchange Policy:

– We understand that sometimes you may want to exchange a product for various reasons. Therefore, we offer exchanges within 7 days from the date of purchase.

– To be eligible for an exchange, the product must still be in the same condition as when it was purchased. This includes:

– No signs of wear or use.

– Original packaging and labels intact.

– All accessories, manuals, and components included with the product.

– We reserve the right to refuse an exchange if the product does not meet the above conditions.

3. Process for Exchanges:

– If you decide to exchange a product within the allowed timeframe and meet the above conditions, please follow these steps:

– Contact our customer service team within 7 days of purchase to initiate the exchange process.

– Provide your order details and reason for the exchange.

– Our customer service team will guide you through the rest of the process, including shipping instructions and any additional requirements.

4. Exclusions:

– Certain items are not eligible for exchange, including:

– Customized or personalized products.

– Gift cards or vouchers.

– Items purchased during flash sales.

5. Damaged or Defective Products:

– If you receive a damaged or defective product, please contact our customer service team immediately.

– Provide relevant details and any supporting evidence (such as photos) so that we can assist you promptly and resolve the issue.

 

Please note that our return and exchange policy may be subject to change without prior notice. We encourage you to review this policy each time you make a purchase.